Gary Lau, D.D.S. , M.S. (Orthodontist) based out of San Carlos. Gary Lau values your feedback and has received 20 reviews with an average rating of 5.0 from patients. Click on the Post Review button to share your comments.
Dr. Lau is a caring, highly competent orthodontist. His staff is organized and welcoming. He goes above and beyond his work and cares for the community. At my son's recent visit, I told him I was helping organize a collection of school supplies for the children displaced by the recent Camp Fires. He straight away offered to donate some supplies he had. He came out of the back with an overflowing box of markers and crayons. Then he wheeled them to our car and helped load them up. Thank you Dr. Lau for your compassion.
I had a great experience with San Carlos Orthodontics. Dr. Lau is so friendly and really takes care of your needs. The whole team is very accommodating and really make an effort to ensure 100% patient satisfaction.
Both my sons have gotten braces at San Carlos Orthodontics.Dr. Lau and his staff are very nice. Their demeanor with my kids was great and their explanation of the issues and treatment plan to us was very thorough as well.Dr. Lau is also a contributor who gives back to the community. His Treasure Hunter program has been an invaluable experience for my kids.
I love Dr. Lau's office. Dr. Lau and staff all have a wonderful demeanor. the office has just the right amount of text reminders and have enough appointments later in the day so that you don't have to miss school!
I have the worst teeth of anyone in my family. Mouth too small, too many teeth; overcrowded and underdeveloped mouth that I thought was unfixable. San Carlos Orthodontics is magic in a muggle world, where no matter how long it takes, no matter what crazy process needs to be done, you will be safe and sound in their hands. I went there for 7 years to fix my teeth, and I still go back now is to have them check out my retainers, or for a friendly hello, as I got to know them all well over my years of coming. Simple check in process, they explain everything that needs to be done, and you're out in a jiffy with apple juice and a cookie in hand. I highly recommend if your child needs any form of braces, retainer, or invisalign; they'll fix you right up :) couldn't have asked for a better orthodontist
The entire team at San Carlos Orthodontics is fantastic. I have two boys who have been patients for awhile now, and the front office is extremely helpful. Not only are they helpful and patient with appointment setting, they also are great about striking up conversations with my teens and keeping them engaged while they are waiting in the lobby. The assistants and also Dr. Lau are also excellent and caring and they make the kids feel at ease. I also appreciate the level of communication they provide after each appointment. We'll continue to be patients for years to come, and I'll continue to refer others!
I've been wanting to get my teeth straightened out for the past few years since my wisdom teeth shifted all my teeth around so I finally asked around and was referred to Dr. Lau's office. I'm extremely glad because he and his team are very knowledgeable about what needs to be done. I got Invisalign for both my top and bottom teeth and after a little less than a year, my teeth were straight again! During the whole process, Dr. Lau and his team were very professional and constantly kept me updated with how my teeth would be moved and things I need to pay attention to. In the end, I got retainers to wear at night to help keep my teeth from moving. Overall, I would definitely recommend this place to anyone.
Dr. Lau and his associates are amazing. They are so welcoming from the minute you walk in the door. They are all very knowledgeable and Dr. Lau is always willing to answer all my questions regarding my progress. I had both Invisalign and braces on my bottom teeth. I highly recommend Dr. Lau. In a few years my kids will also be seeing him and I won't think twice about going to him.
Dr. Lau and his team are the best! From the time you walk in the door you feel welcomed by everyone. My daughter was extremely nervous about getting her braces and everyone from the front to the back did an amazing at making her feel comfortable. I'm glad we chose to go to an orthodontist over getting braces at her regular dentist office. Dr. Lau was thorough in his recommendations on her treatment plan. He took his time to explain everything. The financial specialist gave several payment options. I appreciated that she made the process so easy and was so sweet. I can't say enough great things about the entire place. I'm so glad we chose them!!
We love Dr. Lau and his staff. He is very patient with my kids and never gets tired of answering thousands of questions I ask as a parent. The staff is very friendly and comforting to the kids as well. My kids are 7 and 9 and have to wear retainers. They cannot wait for their next appointment to visit Dr. Lau. The office is set up to accommodate and entertain kids of all ages. Not only is Dr. Lau a great orthodontist, he is also great supporter of the community that he is serving. We really enjoy attending his many events and participating in his competitions. In short, I highly recommend Dr. Lau.
I would give Dr. Lau and his team more stars if possible! I absolutely recommend San Carlos Orthodontics. I saw Dr. Lau for two years for my adult braces and now started taking my son.
I can't say enough about the staff and Dr LauI'm very particular about customer serviceSitting in the lobby waiting for my turn I happened to notice how incredibly professional the receptionist was not only to each person that entered, but her phone skills were amazingly professional and courteous. Dr Lau never seems to stop smiling and for someone like me that gets incredibly anxious about dental visits or having people touch me, it was a very painless and easy visit as he made me completely comfortable. Literally everyone is so professional, friendly and amazing and those are qualities not often found these days it seems.Definitely Dr Lau and his staff are an amazing group that provide top quality service and careThank you!!
Dr. Lao is the best ortho ever!! I am 24 and needed to get retainers to shift my teeth around. He was totally understanding of my concerns and made me feel comfortable the whole time. I have a phobia of dentistry in general and he was super careful and walked me through every process. His office is SO COOL! The staff is incredible--truly the nicest people ever. GO HERE!
My daughter (age 12) is very happy with Dr. Lau as her orthodontist. He is very approachable to kids and parents alike. The staff is professional and accommodating to our needs. The office is clean and resourceful. I highly recommend Dr. LSU's practice.
I visited Dr. Gary Lau's office when accompanying my niece for her consultation. I was impressed with the office reception, as the staff was warm and on point, with cookies and drinks laid out, and game kiosks available for my younger niece to play on while she waited for her older sister to finish her appointment. I secretly came along because I wanted to get Invisalign for myself, so I wanted to check out Dr. Lau, his staff, and the office. During my niece's consultation, Dr. Lau clearly explained his approach for the braces. Seeing the pictures and images on the computer screen from the scans he took gave certainty on what really needs to be done for her treatment.I made an appointment for myself shortly after. Here I am, ready to spend thousands on Invisalign, and Dr. Lau says I don't need it! I must admit, that I know my teeth are already straight, but I'm a perfectionist. Dr. Lau did notice signs that I may be biting down too hard during my sleep, which can result in tension headaches, which I did have! He recommended a night guard as a possible aid in relieving my migraines and tension headaches so I went ahead and got the molding done. Dr. Lau is very technical and has soft hands when working. He explained what he was doing as he was doing it. No wonder, my niece felt so comfortable and relaxed during her treatment. Surprisingly, the night guard did relieve the headaches! I must applaud Dr. Lau. It's not often you come across a straight shooter that actually takes the time to really listen and see what's really going on. On top of that, have the ability to provide a solution that works! If you're a parent looking for an orthodontist for your child, go to Dr. Lau. My niece absolutely loves it. If you're an adult looking for straighter teeth, go to Dr. Lau. We all know what a million-dollar smile can do for one's confidence. Having experienced treatment from Dr. Lau, I would give him the highest recommendation. He is a board-certified orthodontist that has all of the state of the art technology, provides comfortable treatment, has a great staff, and most importantly to me, has rare honesty. It really shows why he is ranked the #1 Orthodontist in San Carlos.
Dr. Lau is awesome. My oldest needed braces, and it was going to be a long process as her mouth is small and her teeth have no space to grow out. But Dr. Lau explained everything, and made me feel good about the entire process. He is so friendly, and truly has the right touch with kids. Unfortunately, my younger child will need braces too when the time comes. But at least Dr. Lau will be there to help. He and his staff are very thorough, they take the time to listen, and take into consideration all of our concerns with the treatment plan. Definitely all of the things that I look for in a care provider.
I never had braces as a kid, and as I got older, straight teeth became a bigger deal to me. By the time I went to Dr. Lau, I was already well into adulthood. During my initial consultation, he informed me about the pros and cons of traditional braces versus Invisalign and what results I could expect. I decided to go with traditional braces. Dr. Lau said that I would probably have to wear braces for 18 to 24 months. By month 17, the braces were off! Dr. Lau was able to straighten my teeth in less time than we had anticipated, and with the results that I had wanted. He's always professional, friendly, caring, and honest. I highly recommend him to anyone!
Dr. Lau is very knowledgeable, good with young people, and an effective communicator with parents. The office is very well run, they keep to schedules and you don't have to spend extra time waiting. The appointment times have been very convenient and easy to arrange.The office is convenient and easy to access. Most importantly, Dr. Lau is someone you can trust with your child's teeth.
If you were looking for the best orthodontist around look no further! 1 year into my second set of braces I can say that this has been a great experience! Every time I think my teeth could not get any straighter Dr. Lau introduces yet another tweak that gets them looking even better. All the employees are fabulous, receptive and warm. I'm so happy I'm almost done, but also will miss them all once I'm done. One more thing. I'm in my 40's and really like that Dr.Lau has clients of all ages! It's never too late to look your best!
Dr. Lau made me a new retainer after my old one broke after 15 years. He made the process painless and easy.Throughout the process, when taking my impressions and fitting my retainer, he was patient and showed a lot of care. He consistently asked me whether I was comfortable or if I had questions. I appreciated that he spent time talking to me about my options and made sure I was comfortable with my choices. In the end I went with a clear tray upper retainer and an acrylic and wire retainer for my lower teeth. The fun part was getting to choose the color of my lower retainer - I went with the gold sparkles and it came out better than I imagined. Now I am excited when I get to wear my retainer! Overall, it is very apparent that Dr. Lau cares and has his patients best interests in mind and I would recommend him as an orthodontist. Other notes:- Super clean office- Very friendly staff- Kid friendly